The Cisco Customer Success Manager certification provides a solid framework and a core set of skills and knowledge to help you deliver immediate value to your relationship with your customers. Validate your ability to develop and integrate solutions, identify adoption barriers and how to remove them, implement adoption frameworks and interpret customer usage data while leading customers to renewals, and cultivate new sales opportunities through the entire customer lifecycle.
Validate your customer experience skills to help drive business outcomes and be your customers' trusted advisor.
There are no prerequisites required for this certification.
The Cisco Customer Success Manager Specialist certification is valid for two years. To recertify, pass the current version of DTCSM exam.
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